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How do I return an item?

Refund/Return Policy:

We want 100% satisfied customers. Our goal is to make you a customer for life and we hope you will do all or at least the majority of your business with us and even more important; that you will recommend us to others.

Please contact us before you return any item.

We accept returns for exchange or refund 14 calendar days after delivery of the product. At our sole discretion after 14 calendar days. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:

• without showing signs of wear or damage in any way

• within 14 calendar days of the delivery date (after 14 days returns are at our discretion)

• must not be a special order or a custom order

• unless noted that it cannot be returned or has a different return policy time period other than that 14 days noted in that item's particular item description.

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it.

Customer is responsible for all shipping costs if seller is not at fault.

Real Custom Trucks, LLC

13861 Todd Run New Harmony Road

Williamsburg, OH 45176

CS Phone # 513.305.1936